How do you ensure product quality?
Our team monitors the production process at every stage, and our dedicated QC team performs rigorous inspections on every purchase order.
What is the typical lead time for an order?
Generally, it takes between 35 to 40 days to finish an order, depending on the specifications.
Can I request a sample to check the quality?
Yes, we can offer a sample set for our customers to evaluate the quality prior to finalizing an order.
How are quality problems handled?
In case of issues, please provide photos or videos. We will either replace the defective products or offer a credit deduction on your next order.
Do you offer OEM and ODM services?
Absolutely. We welcome OEM and ODM projects. You can share your designs or pictures with us, and we can help bring your unique product to life.
What are your standard payment terms?
We typically require a 30% down payment upon order confirmation, with the remaining 70% balance due upon receipt of shipping document copies via T/T.