Q: Are product samples available?
A: Yes, samples are usually free for customers. Shipping charges are typically collected on the receiver's side.
Q: What is the estimated delivery time?
A: Production usually takes within 15 days upon receipt of the deposit or original L/C.
Q: Can we use our own shipping agent?
A: Yes, you can. We cooperate with many forwarders and can also recommend some for price and service comparison.
Q: How do you guarantee product quality?
A: We maintain four testing procedures: initial inspection, re-inspection, final inspection, and random sampling inspection.
Q: How long does it take to receive samples?
A: It typically takes 10-20 days to send samples via international express such as DHL or UPS.
Q: What are the main markets for your products?
A: Our main markets include the Middle East, South America, Southeast Asia, Europe, and North America, covering over 100 countries.
Eco Best Kitchens
