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Frequently Asked Questions
1. Who are we?
We are a professional manufacturer based in Guangdong, China, established in 2012. Our team consists of 101-200 people, serving markets in North America, Northern Europe, Western Europe, and Oceania.
2. How can we guarantee quality?
We ensure quality through a rigorous process: always a pre-production sample before mass production and a final inspection before shipment.
3. What can you buy from us?
Our product range includes high-quality Kitchen products, Baking products, Kitchen knives, Measuring cups and spoon sets, and complete Kitchen utensil sets.
4. Why should you buy from us instead of other suppliers?
We offer comprehensive one-stop services, including OEM, ODM, and full logistics handling including shipment documentation directly to the customer's warehouse.
5. What delivery and payment services do we provide?
We accept various delivery terms including FOB, CIF, EXW, and DDP. Payments are accepted in USD and CNY via T/T, PayPal, or Western Union. Our team communicates fluently in English and Chinese.
6. What is the typical lead time for orders?
For standard sets (1-100 units), the lead time is approximately 15 days. For larger quantities, the timeline can be negotiated to meet your specific requirements.